Frequently Asked Questions

Q1. What makes NEWINTOPS compression socks different from other brands?

Simply put, we designed compression socks that you will actually enjoy wearing.

Unlike many brands that feel too tight or uncomfortable during long wear, NEWINTOPS socks are made for easy wear, all-day comfort, and balanced support without restricting movement.

Q2. What is the NEWINTOPS 60-Day Fit Guarantee?

We want you to feel confident in your purchase.

If the fit isn’t perfect, you are fully covered by our 60-Day Fit Guarantee.

Try them on, wash them, and wear them. If you’re not 100% satisfied within 60 days of receiving your order, simply email us at kevinhoo0705@gmail.com with your order number and the size you need.

We will send you a replacement size free of charge — no return required.

Q3. Does foot size change with larger sock sizes?

Yes. As sock sizes increase, the footbed is also adjusted accordingly.

This ensures a balanced and comfortable fit, especially for customers with wider calves and larger feet.

Q4. How long can I wear NEWINTOPS compression socks?

Our compression socks are designed for all-day wear (around 8–12 hours).

They are suitable for work, travel, standing, sitting, and daily activities.

We recommend removing them before sleeping unless advised otherwise by a professional.

Q5. How tight are NEWINTOPS compression socks?

NEWINTOPS socks use graduated compression (15–20 mmHg).

This means pressure is stronger at the ankle and gradually decreases up the leg, providing steady support with comfort for daily use.

Q6. How do I wash NEWINTOPS socks?

To maintain quality:

• Wash in water below 40°C / 105°F
• Turn socks inside out before washing
• Do not use bleach
• Do not tumble dry

Proper care helps maintain elasticity and long-term performance.