Shipping policy
Shipping Policy
Overview
This Shipping Policy applies to all orders placed on the NEWINTOPS website.
We aim to process and deliver your order as quickly and safely as possible.
Shipping Destinations
We currently ship to:
- United States
- Canada
- Australia
Shipping Costs
- Standard Shipping: $7.95 USD
- Free Shipping: Orders over $59 USD
Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday).
Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Time
- United States: 7–14 business days
- Canada: 7–10 business days
- Australia: 7–10 business days
Please note that delivery times may vary due to customs, weather conditions, or carrier delays.
Order Tracking
Once your order has shipped, you will receive an email with tracking information.
You can use this tracking number to monitor your shipment at any time.
Customs & Import Fees
Customers are responsible for any customs duties or import taxes required by their country.
Delayed or Lost Orders
If your order is significantly delayed or lost, please contact us:
Email: kevinhoo0705@gmail.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions:
NEWINTOPS
Email: kevinhoo0705@gmail.com